Privacy Policy
Stephanie Elliott Isle of Wight Therapy
Effective Date: 20th April 2026
1. Introduction
Stephanie Elliott Isle of Wight Therapy (“we”, “our”, “us”) is committed to protecting and respecting your privacy in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.
This Privacy Policy explains how we collect, use, store, and protect your personal data when you visit our website or use our services.
2. Who We Are
Stephanie Elliott Isle of Wight Therapy provides therapeutic services based on the Isle of Wight, United Kingdom.
Data Controller:
Stephanie Elliott
16 Newcomen Road, Sandown, Isle of Wight, PO36 8NZ
Email: stephaniehamel2003@yahoo.co.uk
Phone: 07928 976590
3. What Information We Collect
We may collect and process the following personal data:
a) Information you provide directly
Name
Email address
Phone number
Any information submitted via contact forms or email
Health or sensitive information (only where relevant to therapy services and with your explicit consent)
b) Automatically collected information
IP address
Browser type and version
Pages visited and time spent on the website
Cookies and usage data
4. How We Use Your Information
We use your data to:
Respond to enquiries and provide requested information
Deliver therapy services
Manage appointments and communication
Improve website functionality and user experience
Comply with legal and professional obligations
We will only use your personal data when the law allows us to.
5. Legal Basis for Processing
Under UK GDPR, we rely on the following lawful bases:
Consent – for contacting you and processing sensitive data
Contract – to provide therapy services
Legal obligation – to comply with applicable laws
Legitimate interests – to operate and improve our website and services
6. Special Category Data
As a therapy provider, we may process sensitive personal data (e.g. health information). This is only done:
With your explicit consent
When necessary for the provision of care
We take additional safeguards to protect this information.
7. Data Sharing
We do not sell your personal data.
We may share your data with:
IT and website service providers
Professional supervisors (anonymised where possible)
Legal or regulatory authorities where required
All third parties are required to respect the security of your data.
8. Data Retention
We only retain your personal data for as long as necessary:
Client records are typically kept for 7 years after the end of therapy (in line with professional guidelines)
Enquiry data is kept for a limited period unless you become a client
9. Your Rights
Under UK GDPR, you have the right to:
Access your personal data
Request correction of inaccurate data
Request erasure of your data
Restrict or object to processing
Data portability
Withdraw consent at any time
To exercise your rights, please contact us using the details above.
10. Cookies
Our website may use cookies to improve user experience.
You can control or disable cookies through your browser settings.
11. Data Security
We take appropriate technical and organisational measures to protect your personal data, including:
Secure storage systems
Password protection
Confidential handling of client information
12. Third-Party Links
Our website may contain links to external websites. We are not responsible for their privacy practices, and we encourage you to read their policies.
13. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.
14. Complaints
If you have concerns about how we handle your data, please contact us first.
You also have the right to lodge a complaint with the UK supervisory authority:
Information Commissioner’s Office (ICO)
Website: https://www.ico.org.uk
15. Contact
If you have any questions about this Privacy Policy or your personal data, please contact:
Stephanie Elliott
Email: stephaniehamel2003@yahoo.co.uk
Phone: 07928 976590
End of Privacy Policy
